This ticket gives you access to the expedition indicated above at SeaWorld® Yas Island Abu Dhabi (the “Park”). This ticket is the property of Miral Experiences LLC, the operator of the Park. Entry and use of the Park is subject to the Park terms of entry, general admission terms and conditions and those set out below:
- Please arrive at Explorers HQ a minimum of 30 minutes before the expedition or you will be considered a no-show and will not be entitled to a refund. You (or a parent/legal guardian) will be required to sign a waiver form in order to take part in the expedition.
- General admission to the Park is required in addition to this ticket and is not included in the cost of this expedition.
- Change and refund policy:
- This ticket is non-refundable. No-shows are charged at the full price and will not receive a refund.
- You may request a change to the time or date of your reservation up to 48 hours in advance of your scheduled booking by contacting Yas Concierge between 8:00am and 8:00pm GST (Gulf Standard Time) on 600 511115 (within UAE) or +971 2 496 8000 (outside UAE), or by emailing contact@yasconcierge.com.
- Changes are subject to availability.
- You must be aged 10 years and above to participate. Anyone between the age of 10 years to 16 years must be accompanied by a paying adult aged 18 years or older who is also participating in the expedition. 16 to 17 year olds can go on the expedition without an accompanying adult provided they have a guardian 18 years and older to sign their waiver.
- It is not a private tour; you will be a part of a group consisting of maximum 8 guests. We may change the capacity restrictions at our discretion.
- Kayaks are double seated; you will share the kayak with another person.
- Maximum weight of the kayak is 195kg.
- Participants must have a reasonable fitness level. You must be physically fit to paddle the kayak for 15 to 20 mins. No kayaking experience is required.
- You may get wet or soaked. Guests are required to bring appropriate clothes.
- Guests with one or more of the below physical condition/s are not allowed to join the expedition:
- Back or neck issues
- Seizures
- Respiratory problems (including Asthma)
- Expectant mothers
- Fear of being in water or surrounded by dolphins
- Broken leg/arm
- Prosthetic leg/arm
- High blood pressure
- Lack of upper body mobility
- Any other conditions that this expedition could aggravate
- The determination as to the fitness and/or suitability of the participant will be made solely at the discretion of the Park authorised representatives. If you are deemed unfit or unsuitable, you will receive a refund for the expedition ticket only but shall not be entitled to any further costs, expenses or compensation. You will not receive a refund of the cost of the general admission ticket.
- Personal belongings, including phones and cameras, are not permitted for animal safety.
- You must follow the directions and safety instructions given by the authorised representatives of the Park. If any person pulls, grabs, touches, feeds or otherwise displays any unsafe behaviour towards the animal or fails to follow the directions and safety instructions, such persons and their entire group shall be immediately removed from the expedition and may be removed from the Park, denied re-entry and/or banned from admission into the Park (temporarily or permanently) without compensation or a refund.
- Program times, components and animal participation are subject to change. If we need to cancel your booking, we will refund the cost of the expedition. No additional compensation, costs or expenses are payable.
- Use of the Park and entry to the animal habitat is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury, or damage sustained.
- We may deny admission or remove you from the expedition and the Park for any reason.
